Last updated: February 2021

Privacy Policy

This Privacy Policy statement explains which personal data are collected when using D-Genies, the purpose of data collection, and how these data are collected, processed and secured. By General Data Protection Regulation (EU) 2016/679 (GDPR), you are granted the rights to access, rectify, and erase your personal data. Contact details to express your rights are provided below.

General information

Refer to the legal notice and to the terms of use.

D-Genies website


There is no privacy information related to cookies.

D-Genies sets two essential cookies:

  • A preference cookie called wall. It is an empty cookie that memorizes that the 'cookies warning message' was displayed. It is set after clicking on "I understand" from the 'cookies warning message'. It expires 180 days after it was set. It is not refreshed with new visits.
  • A session cookie called results. It stores ids from previous jobs done with D-Genies in order to populate the "results" tab. It is set when a job is completed. It expires when the browser session ends.

Personal data

  • Collected data: When browsing D-Genies website, the following information is logged by our server: your browser, operating system, IP address, date and time of your visit, visited pages, and amount of data transferred.
    In addition, when submitting a job, the following information is logged by our server: the email address you fill in the form.

  • Why do we collect this data: this data is used to send you a message when your job has ended, monitor for suspicious activities (e.g. attempts to hack the site), to diagnose problems on the site, and to create anonymous usage statistics (analytics). We do not attempt to identify or profile people based on this data.

  • Lawful basis for processing the data: processing this data is necessary for performance of a public interest mission and to keep this website secure and robust.

  • Who has access to the data: personal data is only accessible to the Genotoul Bioinfo platform team.

  • Data transfer: this data is stored on a server hosted in the Toulouse INRAE DataCenter (France)

  • Data retention: we will keep security logs and analytics information for one year.

  • Third party processors: no

Email to support

We use the Genotoul Bioinfo ticket system to manage support on D-Genies. Information related to privacy policy for support is described in Section "Support demand forms" on Genotoul Bioinfo privacy policy webpage.

Recipients, access and data protection officer

The recipients of the personal data are authorised personnel working in the controller's services, partners/supervisory bodies and providers in charge of managing and monitoring users, and implementing the website and the services offered.

You have the right of access, the right to rectification, the right to object on legitimate grounds, the right to restriction of processing and the right to erasure for all your personal data in accordance with the terms and conditions set forth in France's Data Protection Act 1978, as amended, reinforced and supplemented by the GDPR (General Data Protection Regulation) which became effective on 25 May 2018. You may exercise these rights by contacting the publishing manager, such as specified in the legal notices, or by writing to the address indicated in the said notices. If there are doubts about the identity of the person wishing to exercise such rights, a signed identity document will be required.

The controller has designated a Data Protection Officer (DPO). You can contact the DPO by email at or by writing to:

24 chemin de Borde Rouge - Auzeville
31326 Castanet Tolosan cedex

If you believe that there is a breach of your data protection rights even after contacting the controller, you can lodge a complaint with the data protection authority (CNIL) by writing to the following address:

Commission Nationale de l'Informatique et des Libertés
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07

or online at